Anger Management 25th Feb 
& Conflict Resolution 26th Feb

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger.
Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish in both your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. This workshop will teach you constructive approaches to handle your anger.

Wherever two or more people come together, there is bound to be conflict. This course will give you a seven-step conflict resolution process that you can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground.
 Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
Register for both days - Get discount
Register just for Anger Management
Register just for Conflict Resolution

Program Contents

Day one : Anger Management
  • Understand  the anger cycle 
  • Learn how to use the anger thermometer
  • Identify your anger hot buttons
  • Debunk common anger myths 
  • Know the helpful and unhelpful ways of dealing with anger.
  • Objective and subjective language.
  • Learn how to express your feelings constructively
  • Negotiation and solution-building.
  • Learn and practice de-escalation techniques.
Day two: Conflict resolution
  • Understand what conflict and conflict resolution mean
  • Discover your current style of conflict resolution
  • Learn how to master your emotions
  • Learn and practise the seven step conflict resolution process
  • Learn how to develop a more constructive conflict resolution style
  • Discover how to use the agreement frame
  • Learn coping techniques to deal with the stress of conflict.

Date and Location

Thurs 25th and Fri 26th February

The program runs from 09:30 to 15:30 each day
Tea and Coffee are provided

Smeaton Grange, Just an hour from Sydney
NSW 2567

Full joining instructions and program pack will be sent on registration

Contact Me

I am here to support you throughout. Please feel free to ask me a question about this workshop.

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