Benjamin Franklin once said "In this world nothing can be said to be certain, except death and taxes". We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of our lives. Without control you are putting limits on what you can accomplish in both your personal and professional life.
Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, everyone experiences anger, it is part of being human; so it is important to have constructive approaches to manage it effectively.
Conflict arises out of anger. Whenever two or more people come together, there is bound to be conflict. Dealing with conflict is crucial for every individual and every organisation no matter what the size. If left unchecked or not resolved it can lead to sometimes severe consequences: sickness, lost productivity, attrition and even law suits. So start yourself on a road of discovery and control.
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